Great GP's and clinical staff. Shame about a couple of reception staff and the phone system
The care and treatment are second to none. Dr Watson is great. She takes time to explain and really listens. The phone system and it's options really make no sense and all options go to the same people some of whom are brilliant and some of whom make patients feels like an inconvenience. Reception staff are a mixed bag couple of brilliant ones, but they are off set by those who are short and who fail to welcome patients, make eye contact or who try to listen. I dislike having to tell the receptionist when I'm making an appointment what I want to see the GP about. I find this intrusive.