Absolutely not fit for purpose
Been with surgery 32 yrs and now left to another practise. Required a referral for shoulder operation and been ringing since Sept 22 no response at all and the worst 2 phone calls it took 140 and 204 calls before got though and then call was dropped,even walked into practise at 8.01 to be told we don't take appointments face to face, and rang in front of the staff only for call to be constantly dropped. This surgery is not fit for purpose