Poor since moving to phone consultations
Poor since moving to phone consultations. I have had two occasions to contact the doctors and both have been dealt with initially by a nurse. Both resulted in being prescribed medication which did not resolve the issue and which needed multiple follow up calls. In the first case a urine sample which showed that the course of medication prescribed was not suitable was ignored and it was only on me following contacting them again as I was not getting better that a GP changed the prescription. The second occasion was for a skin condition, the prescription made things worse and I have given up on the prescribed treatment. Skin conditions need someone to look at them, not guess from a description over the phone. I am really disappointed with the service and hope I don’t get ill anytime soon. Prize Draw Data