Would give no stars if it was possible
Can’t make any appointments online after 8 am- I was trying at 8.10 and it said all appointments had gone. I feel so sorry for elderly patients who may not be able to access on line platforms. When I complained to the practise manager I was given an appointment. The appointment system is not fit for purpose! They don’t want to see anyone face to face. Only surgery in bham that has taking the mick with covid restrictions and used it as an excuse for NOT seeing patients. They should be put in special measures and all systems reviewed. The majority of the staff (drs and nurses) are fine - couple of very rude receptionists. They know who they are! Patients have no rights and made to feel like criminals for needing to see a doctor. It’s shocking. Will be finding another surgery in great Barr. Please read your reviews! They are shocking. It’s obvious the good ones are from staff! .