Hard to get appointment
Overall quite bad, hard to get them on the phone. Hard to get an appointment with a particular doctor. If I can't get them through the phone, I have to go there at 8am in the morning to get an appointment. I do get an appointment, but usually its inconvenient on that day. I cannot book one for a future date. And if I have an emergency, or it happens in the middle of the day, you can't get an appointment. One particular GP helped me get an exterior hearing aid, doctor referred me to Sandwell Hospital, was not a good experience, so they sent me back and sent me to City Hospital.