Utter Disappointment
I cannot understand this clinic's approach. I understand it's not open to the general public (do not kno why this is the case). Yet, in order to get a verbal consultation from a nurse, you need to phone in from opening hours. However, when you phone, the line is completely cut off. You keep phoning and phoning. The same thing happens. Then, finally it rings (for only to say "Line Busy"). So again, you phone and phone. Before you know it, it's been 90 minutes and you finally get hold of a receptionist... to only tell you there's no one to give you a call back. And now, you await this process to happen the very next day. It is the definition of insanity! You cannot get hold of anyone and when you, you're told the place is booked and to try again tomorrow. The phone line only allows 20 callers and only when one has dropped to 19, you are able to get through. It's an actual joke.