Inviting, professional, clean and friendly.
Mum has only been at Victoria Lodge for a few weeks. We looked around various other places but felt drawn to this one as soon as we entered. The owner, manager and rest of the staff are helpful and friendly, always introducing themselves when you arrive to visit your relative. They treat the residents with care and respect and the same with visitors. The are wonderful activities daily keeping the residents stimulated and happy, but noone is ever forced to partake in anything they don't fancy. As a family we can't say enough good things about the establishment and staff. It's always an emotional time when a loved one goes into care but everyone at Victoria Lodge have made it a positive and pleasant experience for both Mum and her family. Thank you x