A truly outstanding care home
The care my partner receives at Victoria Lodge is truly outstanding. The Owner, the Manager, the carers, the cooks and the cleaning staff are exceptional. The care staff know and understand my partner so well. After she had a long spell in hospital recovering from sepsis, care staff were on the alert immediately when she started showing similar symptoms. With her GP’s support, they were able to deal with an infection without hospitalisation, allowing her to remain in the place where she is most comfortable and where she recognises the staff. The home always looks and smells clean and is well decorated throughout. The menus are well thought out to appeal to all tastes and to encourage reluctant eaters. I am unable to find anything to criticise in this amazing care home.