Negligent, apathetic, and inefficient.
Please avoid this GP, their negligence and poor morale is dangerous. 1) Doctors make unprofessional judgements on rare or complex conditions; where light reading and listening to the patients with lived experience and advice from specialists would increase their knowledge and confidence. 2)They stalled a surgery of mine by refusing to communicate with the hospital for about 18 months. 3) They refused to monitor and treat several severe autoimmune attacks. 4) Put me at considerable risk by refusing to respond to the government's request for medical information to confirm clinical vulnerability. 5) Refused to record my concerns regarding a life-risking condition. Warned I felt it was going to flare up. Once it flared up refused to provide any help resulting in significant weight loss. Only recorded my condition once the hospital began making a care plan without them. 6) Urgent referral was put through, instead of the usual 2-18 weeks, I waited 3 years+, during this time the GP never checked in on my crisis situation. [see point 8] 7) During the pandemic their doors were closed, their phoneline was broken, they ignored hand-delivered letters, and chose to stop reading emails as they got 'too many' while knowing it was the only way patients could reach them during a global crisis! 8) I had to change GP as it was clear they weren't going to give any support for my health crisis, life-risking condition, urgent referral or the pandemic. 9) I have medical trauma which I disclosed and requested reasonable adjustments for in utilising medical help. This was when they began refusing to carry out any care. Suggestions: Communication training would help fill a lot of the gaps, they don't need to know everything, they need to know their limitations and how to seek information from their peers, specialists and their patients. Also training on medical trauma, LGBT+ friendly care, implicit racial and gender bias, health crises, and long-term conditions.