Management of the service is poor
Individually the doctors are good but the management of the service is poor. Through them, I had my first Pfizer vaccination 14 Jan. By day 83 I'd heard nothing about a second vaccination date so rang them. They said someone would ring back that afternoon but nobody did so I rang next day only to be told they had no vaccination appointments for second dose, didn't know when they would have any and didn't know where I could get one. I tried the CCG and got the same response. NHS England could only book Astra Zeneca appointments. In desperation, I e-mailed the QE who immediately got back to me and gave me an appointment for the following Monday. If I had not thought to do this I would remain without a second dose. I wonder how many others are in the same situation. Surely my GP surgery should have known where to direct me for this second vaccination?