Disappointed, poor support
A patient for over 10 years and still being treated for symptoms, no diagnosis. Poor support, never follow up on patients in crisis, even when you ring them in crisis, never put recommendations into actions, poor at returning calls, never send copy of report for visits, even though this has been requested several times. High turnover of staff. The staff are nice, polite and friendly, especially the Receptionists on the front desk. Very long wait for therapies and Pychologist, 18 months wait. We urgently need it NOW! Recently sectioned for 2 weeks, immediately the hospital Consultant and Clinical Psychologist diagnosed Autism. I have been telling this Centre this for over 10 years and nobody listened. I feel failed by this Mental Health Service. The hospital were brilliant and the Home Treatment team. We are now referred back to this Service Centre and I’m so dispondant for the future.