Good staff, great hospital
After my stroke, I had a lot of support. The Physiotherapy team was here with me everyday. I haven't walked since my stroke and they've done a good job at getting me back on my feet. I've moved from one bay to another and it's a good bay, it's not loud at night and there's lots of nice conversations being had. Staff are good, they go above and beyond and they also have good conversations with me which helps with my mental health. One of the staff members took me under her wing. Some of the agency staff are not good, they can sit there with headphones in, they shouldn't have agency staff on wards or bays with difficult patients. As a patient I have a routine and consistency is important. The food is bang on. Occupational health do quizzes and speech related word searches with me. The doctors speak with my family and they are my voice. They involve me and my family in my care and we're treated as equals. they explain things to me in layman's terms and use language that I understand. Staff will take me outside and give me options, they will talk me through what we can do on the weekend when my family come. hospital and the bays are clean. I have met the matron since she's been here too. Occupational health have put a plan in place and I know what plans have been put in place.