As well as dealing with '999' emergency calls, West Midlands Ambulance Service plays a key role in getting thousands of patients to their out-patient appointments. Every year, our staff complete in the region of 700,000 non-emergency Patient Transport Service (PTS) journeys. The Trust employs nearly 400 PTS staff who ensure patients get to their hospital appointments throughout the region 24 hours a day, seven days a week.
appointment is before 8 am you have to arrange your own transportation which costs £40. Few weeks back I went to hospital for my appointment at 8am by paying £40 and was told that appointment has been cancelled without any explanation given. I think it’s not fair.
keep on changing the appointment date and time. To get hospital transportation you have to give them 2 week notice otherwise you have to arrange your own transportation, which at times is very difficult and I have to go on taxi by spending £40.
3 there 3 back till I found it difficult to walk. I was told to use this service which I have over several years with different suppliers but now it seems one person in the booking office is more qualified then my foot, knee, shoulder, hands and kidney consultants and says i no longer qualify for this service. If anything now happens to me I will be suing the hospital and transport