Fantastic Support from the Surgery
Since 2009, when I was diagnosed with breast cancer, I have had a lot of contact with the doctors, nurses and admin. staff at the surgery. Everyone is always polite, friendly and efficient. It is easy to get appointments, including short notice appointments. More recently, my mum has also been registered at the surgery. She has mixed dementia as well as physical health issues. Over the last 7/8 months her needs have become increasingly complex. All the doctors who have seen/visited mum have been good...but one doctor, in particular, has been absolutely fantastic in terms of the interest and empathy she has shown mum. She has made prompt referrals when necessary and has been very diligent about follow-ups. I have always had the sense that she is genuinely interested in mum's welfare. The District Nurses who have visited mum have also been superb. They have been patient, compassionate, friendly and diligent. Mum has been very challenging towards them at times and I have nothing but admiration for the way in which they have engaged with her and made sure she received the necessary treatment. I feel we as a family have received an excellent service from all the practitioners who have been involved in our care. Heartfelt gratitude to everyone!