Williams Optometrist - Selly Oak

During a normal visit to upgrade my prescription I was advised my prescription could not be upgraded that I had cataracts and given a leaflet for emergency services at the Eye Hospital stating I may experience the sudden onset of loss of sight, then I was referred to then QE. It took one year for an appointment where the surgeon told me I had no need to worry, and that I had 20/20 vision and that I should change my opticians. The optician who refused to upgrade my prescription and frightened me for one year with the expectation that my retina would detach. I have been a customer for almost 20 years. Can you imagine being given this information to find out it was groundless.

Friendly reception staff and efficient optician make the experience of eye screening much easier