to home treatment by FTB under a 117. When the hospital discharged him, they did not add on the discharge paperwork that he needs (depakote) mood stabiliser medication. This left him without essential medication for one week and the FTB needed to be chasing the hospital for authorising of his medication. He was in a highly vulnerable stage at this stage and the lack of essential medication left him even more vulnerable. He actually rang the hospital asked to be able to go back to priory and they just told him go to A&E. His discharge should have been dealt with in a more sensible way. His support and care in the community was not fully in place at the time of his discharge and this should not be happening!
out of hours and dreadful phone access to some of wards at any time.
Obsessive, inflexible rules for parents as well as patients.
Poor weekend service for when problems arise.
No attention to detail in order to give optimal care or even accurate diagnosis.
Very little addressing of concerns raised as they happen and sluggish initial response even after complaint submitted.