doctors good but rude receptionists
The GP surgery is OK, but receptionists do not have patience and they are not sympathetic. On many occasions, my child was unwell and they couldn’t give me an appointment. I just accepted it, however after speaking with my mom. She called the GP and managed to get an appointment same day after telling them they can’t turn children away. My mom now calls all appointments for her 12 grandchildren. When I go I have to often go with my other children and wait in the waiting room. Sometimes I have to wait for 40 minutes in the waiting room and with many children it’s not easy. They tell children to be quiet, it’s not a child-friendly place. They could have a carer for children to help keep them entertained. The doctors are fine, it’s just the receptionists’ attitude.