This practice aims for a personal touch.
Once speaking to a receptionist everything carefully explained. It may not be what you want to hear but are the facts. The GP’s are subject to appalling constraints which prevent best health care. However this practice aims for a personal touch. There should be protection for GP’s if they deem the patient is a time waster for trivia or DNA. In palliative care I have benefited from the same GP care; this saves SO much time in general as well rather, than the random pot-luck in appts. A 5 min appt cannot gather all the salient facts from scratch. I was a health professional so can confirm that. A hospital Consultant has the luxury of longer examination appts.