Advocacy – NHS Complaints

The NHS Complaints Advocacy Service is a free and independent service that can help you make a complaint about a National Health Service (NHS).

Our dedicated website, has a wide range of information to support you to make an NHS complaint by yourself, including self help information in Easy Read and large print version.

You might decide that you need support to make a complaint. VoiceAbility advocates can work with you to ensure you understand your options and help you to achieve the outcome you are seeking.

You can ask for an advocate to assist you at any point in your complaint. If you would like an advocate to work with you, please contact our dedicated NHS Complaints Advocacy helpline on 0300 330 5454, text us on 0786 002 2939 or email us on

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