Find out how NHS 111 First will affect you

Healthwatch Birmingham and Sandwell & West Birmingham Clinical Commissioning Group (SWB CCG) invite you to come and find out about:

NHS 111 First

NHS 111 First is a new service which aims to reduce overcrowding and risk of Covid 19 in hospital Accident and Emergency (A & E) departments.

Patients will be asked to call NHS 111 before they go to the A & E department, NHS 111 will then book them into a time slot at A & E, or at the most appropriate local service for their needs.

Dr Ian Sykes, Clinical Chair of SWB CCG will give a presentation and there will also be an opportunity for you to ask questions.

Date: Tuesday 16th February 2021

Time: 12noon-1.00pm

This will be on an online meeting.

This meeting is open to residents of any district in Birmingham. Please contact SWB CCG Engagement Team by emailing bcwb.engagement@nhs.net or telephoning 0121 612 1447 to receive the joining details.

Healthwatch Birmingham also wants to listen to your views about the health and social care services you use, so we can let services know what works well and what needs to be improved. You can share your experiences, good or bad, with our friendly team during the event, or fill in our quick confidential online survey in advance if you would prefer.