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Share your experiences: Have you, or someone you care for, contacted a Patient and Liaison Service (PALS) or Customer Service … Read more

The NHS has produced a Long Term Plan, setting out all the things it wants health services to do better … Read more

Our Annual Report celebrates our successes raising the importance and value of people’s experiences in improving the quality of health … Read more

Direct Payments: Making a Difference – User Survey Results Penderels Trust is a not-for-profit organisation that provides advice and guidance … Read more

Whole-person centred approach is key to providing care for people living with a range of conditions, including mental health and … Read more

Carers across the country are being encouraged to share their views and experiences as part of the national State of … Read more

Latest investigation reports patients in Birmingham want good access, clear communication, clean facilities and better support for disabled people. In … Read more

Healthwatch Birmingham’s latest report Direct Payments in Birmingham: Choice, control and flexibility highlights the experiences of local citizens using Direct … Read more

  Local health and care champion’s work to empower seldom heard groups awarded Runner Up at national awards. The organisation … Read more

People keen to influence the future of the NHS in Birmingham and Solihull are being encouraged to make their views … Read more