What matters most to people when getting support from their GP

Whole-person centred approach is key to providing care for people living with a range of conditions, including mental health and autism. People living with a brain injury, a mental health issue, autism or dementia have…

View article

State of Caring Survey 2019

Carers across the country are being encouraged to share their views and experiences as part of the national State of Caring Survey 2019. From Carers UK The survey is due to close on the 24th…

View article

How can hospitals in Birmingham improve the waiting experiences for patients?

Latest investigation reports patients in Birmingham want good access, clear communication, clean facilities and better support for disabled people. In our series of 9 NHS hospital reports findings show that some hospitals are managing the…

View article

Direct Payments in Birmingham: Choice, control and flexibility

Healthwatch Birmingham’s latest report Direct Payments in Birmingham: Choice, control and flexibility highlights the experiences of local citizens using Direct Payments to access social care support and services. Citizens want clearer information and choice about…

View article

Healthwatch Birmingham achieves big at national patient experience awards

  Local health and care champion’s work to empower seldom heard groups awarded Runner Up at national awards. The organisation also achieved ‘Best in Class’, awarded the Healthwatch Organisation of the Year. There were over…

View article

Have your say on how the NHS should change in Birmingham and Solihull

People keen to influence the future of the NHS in Birmingham and Solihull are being encouraged to make their views known in a series of events this month. Independent health and care champions Healthwatch Birmingham…

View article

Healthwatch Birmingham achieves Investing in Volunteers

Healthwatch Birmingham has recently achieved the Investing in Volunteers Quality Standard, which recognises the commitment in our work with volunteers. Investing in Volunteers is the UK quality standard for all organisations involving volunteers. It aims…

View article

New updates to improvements in community mental health services in Birmingham

Birmingham and Solihull Mental Health NHS Foundation Trust (BSMHFT) has provided an update on improvements to their community mental health services (CMHTs), after patients shared their issues with medicine management, access to care and appointments, respect…

View article

Healthwatch Birmingham’s work to empower seldom heard groups shortlisted for national award

Birmingham champion is the only Healthwatch shortlisted in the national patient experience awards. Award recognises the our work with community organisations to champion local people’s experiences of NHS and social care services. There are over…

View article

Birmingham Enablement Service Update

From Birmingham City Council. A report setting out proposed improvements to the City Council’s enablement service is to go before cabinet. Key service changes which the report states will benefit local citizens: Now – only…

View article