Do you use Direct Payments provided by Birmingham City Council?

Healthwatch Birmingham is currently investigating whether people in Birmingham receiving Direct Payments are being supported to take control over the services they use. We would like to hear from those that have been assessed as…

View article

CQC warns of growing ‘care injustice’, with access to good care increasingly dependent on how well local systems work together

From the Care Quality Commission State of Care report recognises the efforts of staff, leaders and carers to ensure people continue receiving good and safe care. CQC reviews of local health and care systems found…

View article

Joint local area SEND inspection in Birmingham

In June 2018, Ofsted and the Care Quality Commission (CQC) carried out a joint inspection of the local area of Birmingham to judge the effectiveness of the area in implementing the disability and special educational needs (SEN)…

View article

Healthwatch Birmingham shortlisted for national award in record year

Healthwatch Birmingham’s innovative transformational coaching to support volunteers has been recognised nationally, shortlisted for an award at the Healthwatch Network Awards 2018. Local health champion is one of 28 shortlisted for national awards. Award recognises Healthwatch…

View article

What will Healthwatch Birmingham be investigating next?

Results of public survey announced to select Healthwatch Birmingham’s next investigations. Members of the public across the city have been sharing their views about what we should investigate next. Through voting on 5 key health…

View article

What health and care issues should Healthwatch Birmingham investigate next?

Healthwatch Birmingham would like to hear your opinion about what topics we should investigate next. This is an important opportunity for patients, service users and carers to have their say about our activity to improve…

View article

Older people strategy – invitation to share your views

Birmingham City Council in partnership with Birmingham and Solihull Clinical Commissioning Group (CCG) would like to invite you to an engagement event about the development of a new Older People Strategy. The aim of the…

View article

People living with mental health issues to see improved services across Birmingham

Following a recent Healthwatch Birmingham investigation, service users living with mental health issues should see improvements to the level of care and service quality when accessing community mental health services. Our investigation to improve mental…

View article

Impact Report: Improving patient and public involvement in adult social care

Improvements are being made to hear and act upon the experiences of nursing and residential home residents, their relatives and carers to drive the quality of care in Birmingham. Healthwatch Birmingham visited residents in homes…

View article

Impact Report: using feedback to improve CCG’s complaints processes

Following an investigation by Healthwatch Birmingham in 2017, local Clinical Commissioning Groups (CCGs) are improving opportunities for people to feedback about their complaints process. NHS Sandwell and West Birmingham CCG and NHS Birmingham and Solihull…

View article