Healthwatch Birmingham’s response to the Care Quality Commission (CQC) strategy to deal with ongoing challenges from the Covid-19 pandemic and move towards becoming a more dynamic, proportionate and flexible regulator.

By Healthwatch Birmingham
Consultations 2021

We recommended more transparent use of patient feedback when deciding on ratings for services, and impressed the need to reassure the public that any changes will not impact safety.

Care Quality Commission changes for flexible regulation Download File (pdf 152.75 KB)

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