Al-Shafa Medical Centre

I am feeling very conscious about my health. I had an operation on my throat in my home country. I wanted reassurance and to know if I will have any problems in the future like cancer. The doctor's response was that without diagnostics that everything is fine.

They're alright. They could be better. They could answer the phones. That would improve their service.

Very good GP and easy to get an appointment.

I have had problems getting medicines from them. Been a while since I last went to see them but it was hard to get appointments with them to see a doctor.

Whenever you call the answer is there is no appointments left for today call us tomorrow when tomorrow comes same answer no appointments left

They are good. I call them when I need an appointment they then give me one.

Yes good for me, I get appointments on phone. I don’t wait long. Very good and very happy.

They never come out to me and didn't offer me a covid vaccination. I had a problem with my eyes and I had to send a photograph of my eyes and not heard anything. They gave me antibiotics and steroids and nothing is working. I asked if I could be referred to the Eye Hospital and they said they I never asked him to so he never did. He made a referral afterwards.

I can get an appointment whenever I need one. The surgery is clean. The doctors and receptionists are friendly and I feel I can talk to them openly.

Whenever I phone for an appointment, which is usually after 8am, they tell me they have no more appointments and that I should use the walk in centre in Erdington.