Bhandal Dental Practice - 22 Arden Road

The lady that answered the phone was very patronising when I tried to explain my problem. Her reply was the dentist you see is not here!! Where has he gone as he was the best and so was the other lady that was on reception.

In severe pain I requested to pull tooth but was ignored. 4 times he scraped at the tooth each time I screamed and said stop he found it funny. He finally listened gave me antibiotics and rebooked on 2nd visit he was to busy flirting with the dental assistant very inappropriately to explain what procedure he was going to do. If he treats all his patients and young female assistants that way then he needs to be thoroughly investigated

The rude receptionist broke my privacy rights in a public arena and embarrassed me by making comments about my family.
The same woman who went round telling people in the area that I had died a few years ago and I had people coming to my parents door to offer condolences how dare she speak like that to me sat there judging people she doesn't know. I'm very much considering legal action against her causing me such distress and anxiety making me feel awkward and weird when all I did was come to have my teeth repaired the staff and dentist was very kind to me.
This complaint is about the receptionist and I'm sure she's had many complaints and what's even worse is she lives locally I was even afraid to put down my medical issues I suffer because she's got a very big mouth and I didn't trust I could do that as she likes to talk about people's personal and private business outside a work environment and that right there is a massive breach of my privacy rights and anyone else's

My family have been with this dentist for 30+ years. Our dentist always does her absolute best in treating our teeth and have never had any issues. I would thoroughly recommend as I feel lucky to have the dentist we do.

Terrible.
Practice manager is rude and confrontational.

Lied to bosses which resulted in me no longer being able to have my appointment.

Absolute disgrace would not recommend their complaints line won't even let you speak either.

Outrageous that we were passed practice to practice to be told we was not told to do that absolute nonsense.

I would never recommend this practice to anybody not even in an emergency heaven forbid any dental work goes wrong they would never be held accountable. I wouldn't trust them to carry out work for me now anyway.

Thankfully now have a new dentist who has managed to find me an appointment before they could next get me in.

Nice receptionist and helpful. Dentist gives sound and effective service polite as is his staff. Happy customer!

dentist was really nice and i was pleased with the work he done im usually scared of dentist but he made me feel at ease.

Wasnt talked through any procedures. Was left in pain for nearly 2 weeks. No basic care skills

Wasnt talked through any procedures. Was left in pain for nearly 2 weeks. No basic care skills

First and last visit made to this practice in Frankley in February 2019.The male dentist in question was very rude (for my daughter to say the same when we left says something),there was no introduction.he just jumped straight in with cleaning which was very rough and uncomfortable.At one point I jumped as he hurt but he never stopped or apologised.my main reason for concern was he did a resin treatment on my daughter without my consent.It was only when I got home and read my receipts.the following day I called the practice and took in a letter of complaint.A week later I received a reply back denying everything.says how I was advised on everything done.if I was advised I wouldn't have complained (His and his nurses word against mine) Iam disgusted.When I called to complain I was advised nothing like this has happened before.Well there is first time for everything.