Reviews (838)

Wonderful hospital

November 27, 2023
The hospital has been wonderful and my daughter likes it here. We have not experienced any disappointment.
Romah Geoffrey

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Very efficient and friendly.

November 27, 2023
I have been using the hospital for about 3 years. They are very efficient and friendly. The parking needs to be improved. If they could have a massive 3 storey parking facility that would be nice.
Stacey

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We apologise for the difficulties you have faced with parking but are glad you had a positive experience at the hospital and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Helpful staff, clean and bright.

November 27, 2023
The service has been quick and staff have been helpful. The area has been clean and bright and the children's play as well. The parking needs to be improved.
Shyrina

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Moved around a lot whilst staying here

November 27, 2023
The hospital should provide more beds as we were constantly moved around during the stay in hospital and this was very stressful considering my daughters tender age.
Chelsea Ward

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to hear that you were transferred on a number of occasions. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Several departments treating my daughter

November 27, 2023
I have been using this facility for about 7 months now. The hospital have several departments that have been taking care of my daughter and have been watching over her.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust.

Best Wishes, the Patient Experience Team.


Provider responded

Clean and comfortable hospital.

November 20, 2023
The consultants are brilliant. The hospital itself is clean and comfortable.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear that you felt the consultants were brilliant and that you found the hospital to be clean and comfortable.

Best Wishes, the Patient Experience Team.


Provider responded

A very supportive and helpful service.

November 20, 2023
A very supportive and helpful service. The staff are are very helpful and they go out of their way to help the patients.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Easy to get to and knowledgeable staff

November 20, 2023
It's quite easy to get to. Staff are all friendly and knowledgeable. The appointments run on time. Its is a very old building and facilities need modernising.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with our Facilities team.

Best Wishes, the Patient Experience Team.


Provider responded

Big improvement in my son's health condition.

November 20, 2023
Since we have been moved to Birmingham Children's I have noticed a big improvement in my son's health condition. Staff are very kind and helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and to learn that your son's health condition has improved. We will share on your feedback

Best Wishes, the Patient Experience Team.


Provider responded

Very good staff with excellent facilities.

November 20, 2023
Very good staff with excellent facilities. We were referred here by our GP. The referral process was very quick and easy.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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