Reviews (1201)

Busy, congested and long waits in A&E

Accident and emergency services
July 24, 2024
Very busy and waiting area is too congested. The last time we waited 3 hours.
Anonymous

1-2 hour wait for blood tests

Outpatients
July 24, 2024
Every time we come for the blood test we have to wait for at least 1 to 2 hours.
Anonymous

Excellent dental treatment

July 24, 2024
Excellent dental care and treatment provided to my son.
Anonymous

Excellent treatment

July 24, 2024
Excellent treatment provided to my son. Very helpful staff.
Anonymous

Neat and clean hospital

July 24, 2024
Very neat and clean environment with helpful staff and excellent signposting for the different departments.
Anonymous

Long A&E waits

Accident and emergency services
July 23, 2024
My daughter was not feeling well. We went to A&E and waited for 3 hours before being seen. There were long waits and poor communication from the reception staff. It made things very difficult for us.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

I like it.

July 23, 2024
I like it here. I did tell staff to give her food but they didn't.
Anonymous

Waited a year for an urgent appointment

July 23, 2024
Were still waiting for the urgent appointment for my daughter. It's taken a year so far.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience and that your daughter is waiting for an appointment . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Waiting times are long.

July 23, 2024
It's really bad as waiting takes a long time.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Good.

July 23, 2024
It was good.
Anonymous

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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