Reviews (814)

Good but long waits.

October 10, 2023
It's good but there's long waits. It can sometimes take a long time and Waterfall House. Good communication about appointments. Not perfect but good. Staff are quite nice. They could improve on waiting times but happy otherwise. Waiting 40 minutes for audiology.
Anonymous

Staff are very good and helpful

October 10, 2023
Good communication about appointments. Staff are very good and helpful. GP referred on to hospital. It didn't take too long for an appointment at dermatology.
Anonymous

Great communication and lovely staff.

October 10, 2023
They have been great. The staff are lovely. You get texts, letters, emails and reminders sent too. Communication from staff is good. I have been waiting 20 minutes for blood tests. I was referred on from my GP and it didn't take a long time. Overall really happy with the hospital.
Anonymous

Two months wait for blood tests.

October 9, 2023
There was a 2 month wait for blood tests. I have used them on the past and they have been good but I was told there was a longer wait so opted to go somewhere else.
Anonymous

Good treatment and care provided

October 9, 2023
I have used A&E many times in the past and they provided good treatment and care.
Anonymous

Staff are very kind and helpful.

October 5, 2023
My son was admitted for a check up and staff were very helpful and kind. They provided us with food, water and tea. They kept the boy engaged with so many different activities.
Anonymous

Clean hospital. Clear signposting.

October 3, 2023
They are good. The doctors were nice and hospital is clean with everything clearly signposted.
Anonymous

Very good and lots of activities.

October 3, 2023
I fainted and I was taken to A&E. They were very good. They provided me with toast, juice and cake. I stayed in hospital for 3 days. The food was good. Lots of activities to keep us engaged.
Anonymous

They were excellent.

October 3, 2023
My daughter had an accident and hurt her eye. She was treated there. They were excellent. But finding a parking space close to the hospital is impossible.
Anonymous

Helpful and supportive

October 2, 2023
Taken my 3 year old to A&E a couple of times. They were helpful and provided full support.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience when attending Children's Hospital.

Best Wishes, The Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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