Birmingham Childrens Hospital

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Based on 1201 reviews
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NHS patients accepted

Reviews (1201)

Very busy, limited staffing levels

Accident and emergency services
June 24, 2024
Very busy with limited staff. My son was initially seen by a nurse and then seen 2 hours later by a doctor for a full examination.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.

Best Wishes, the Patient Experience Team.

Provider responded

Seen within an hour

Accident and emergency services
June 18, 2024
My son fractured his hand and we went there. He seen within an hour and the treatment was excellent.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback .

Best Wishes, the Patient Experience Team.

Provider responded

An overall positive experience.

Accident and emergency services
June 18, 2024
I went there twice and initially they were very busy but my son was seen by a nurse and given medication. After 2 hours the consultant examined him. The experience was overall positive.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re thrilled to learn you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.

Provider responded

I am happy with the service provided.

June 18, 2024
My child was an inpatient for 6 months for a genetic condition. The treatment has been excellent. I am happy with the service.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re delighted to hear you found the treatment you have received to be excellent. we will share on your feedback.

Best Wishes, the Patient Experience Team.

Provider responded

Happy with the treatment

June 18, 2024
We visit each year for check ups for cleft lip. We are happy with the treatment and service.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.

Provider responded

We are happy.

June 18, 2024
I have been visiting the cleft lip department for 15 years. I have received excellent treatment. The service is very good. We don't have any problems here. We are happy.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Generally happy

June 18, 2024
I am generally happy with them. I have chased the referral for my son as his hearing is deteriorating but have given up now and will wait until August for the appointment.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn of your experience . Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.

Provider responded

Excellent service

June 18, 2024
Excellent service provided over three years in all areas. We would rate this hospital 5 stars.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re delighted to learn that you have found the service provided excellent in a number of areas.

Best Wishes, the Patient Experience Team.

Provider responded

I am satisfied with the service

June 18, 2024
I am satisfied with the service at the hospital.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re glad to learn that you are satisfied with the service you have received.

Best Wishes, the Patient Experience Team.

Provider responded

Brilliant service

June 18, 2024
I am happy with the treatment here. The services are brilliant.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re delighted to hear you are happy with the treatment received and will share on your feedback.

Best Wishes, the Patient Experience Team.

Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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