Reviews (1201)

Second to none

June 18, 2024
My son has Neurosarcoidosis and is regularly seen by consultants. The care and treatment is excellent. The hospital is very well organised and managed in an excellent manner. All facilities provided are at the highest level.
My son has had many scans and ultrasounds and on every visit has had bloods taken. The staff know how to handle young children and deal with them very nicely. He has had a number of surgeries and the treatment was second to none.
We visit twice a year. The challenge is parking availability. The charge is subsidised by the hospital but the main problem is finding a space. Otherwise I would give them 100 stars.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re delighted to learn that you have felt your son has received excellent care from the teams. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Seen within 2 hours at A&E

Accident and emergency services
June 18, 2024
I took my son to A&E for ear pain. We were seen within 2 hours. The doctor examined him and gave us medication.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the A&E team.

Best Wishes, the Patient Experience Team.


Provider responded

Kind and helpful consultant.

Ear Nose and Throat
June 18, 2024
My son is treated here at ENT for ear infections. The consultant is very kind and helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with ENT.

Best Wishes, the Patient Experience Team.


Provider responded

The dentist is amazing with kids.

Outpatients
June 18, 2024
Excellent dental treatment received. The dentist is amazing with kids.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Dental team.

Best Wishes, the Patient Experience Team.


Provider responded

Great hospital but parking is a challenge

June 18, 2024
Great hospital with excellent staff and facilities.
Finding parking is the biggest challenge. At times I have to wait for over an hour for bloods, which is frustrating. My daughter has had many scans and x-rays in the last few years
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent treatment was received.

June 18, 2024
My daughter had ENT surgery and was in hospital for a week. Excellent treatment was received.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the ENT team.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent support from speech and language

June 18, 2024
My daughter was referred for speech and language therapy. The support received was excellent.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Speech and Language Therapy team.

Best Wishes, the Patient Experience Team.


Provider responded

Audiology is excellent.

June 18, 2024
My daughter has received excellent treatment from the audiology department.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with Audiology.

Best Wishes, the Patient Experience Team.


Provider responded

Very helpful and kind staff

June 10, 2024
Very helpful and kind staff. Excellent dental treatment provided to my 7 year old daughter.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience . Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

A 6 hour wait.

Accident and emergency services
June 10, 2024
I waited for 6 hours without any proper support.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.
Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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