Reviews (1201)

All good so far.

June 5, 2024
They're all good. This is our first time. So far all is good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Toady the wait is very bad.

Diabetic Medicine
June 5, 2024
Just sitting here waiting. Taking too long and nobody has attended to us in over an hour. The receptionist said that no one was at the diabetic clinic to review the appointment. Were still waiting. Today is bad.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.
Best Wishes, the Patient Experience Team.


Provider responded

Amazing service

June 5, 2024
Amazing service. Were with the neurology team. The staff have been really kind. Supportive too. We are always given appointments whenever we need one. It's good to see the same set of staff whenever we come. That's great.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Helpful staff

June 5, 2024
Good services but sometimes the appointments can take a long time to come through. The staff are good and helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Very good staff

June 5, 2024
Amazing services over the 10 years at neurology. Everyone is competent and provide the best care. Appointments are really good. They are helpful and informative. Receptionists are very good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

I am happy

Paediatrics/children services
June 5, 2024
I am happy, they are really nice and provide a good service.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Staff are all helpful

June 5, 2024
The staff at Neurology clinic, neurosurgery and endocrinology are all very helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Happy with the service

Outpatients
June 5, 2024
I am happy with the dietary service, they are helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience.
Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

A good service

Ear Nose and Throat
June 5, 2024
First visit to ENT. The service was good. Wait time at appointment to go in was short.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Happy with appointments and treatment

June 5, 2024
I don't wait too long at appointments. I am happy with the treatment. Reception was good too.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Leave your Feedback


Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

Share this rating