Reviews (1201)

A top service

Outpatients
May 8, 2024
A really good service. Every time I come here, the service is top. The doctors and nurses are really good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Awful waiting times

Accident and emergency services
May 8, 2024
I wait at A&E for 3 hours and left because it was at least a 9 hour wait. Far too busy, it was awful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Good reception staff

unknown
May 8, 2024
Reception staff are good here and I can get appointments easily.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Good staff

unknown
May 8, 2024
Good staff and the doctor too.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Lots of staff

unknown
May 8, 2024
The service is good at the moment, there are lots of staff. They are all lovely.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Good staff, long waits

Outpatients
May 8, 2024
I come here every 6 weeks for scheduled appointments. The staff are helpful, they are apologetic and express empathy and patience. The issue is the long waiting times. Parking is also a problem for disabled. There is more staff needed and the waiting time for bloods is far too long.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Very helpful staff

Outpatients
May 8, 2024
I have had a good experience with blood tests. ENT is not long waits either. The pharmacy is over a 60 minute wait though. I have no complaints as the staff are helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Everything seems good

Outpatients
May 8, 2024
My first visit here, everything seems good so far.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience!
Best Wishes, the Patient Experience Team.


Provider responded

A great hospital

Outpatients
May 8, 2024
Everything here is great. I am satisfied with everything here.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Very good at kidney department

Outpatients
May 8, 2024
Very good service at the kidney department.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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