Reviews (1416)

Doctor didn't visit us on ward.

Respiratory Medicine
September 23, 2024
They refused to see us the last week we were in the hospital. We were on the ward 5 hours before a doctor came to us. We pressed the emergency buzzer and it took them 15 minutes to come, in an emergency. He was in there for 3 days before discharge.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Everything was good on ward 5

Orthopaedics
September 23, 2024
Ward 5 is brilliant. There for nearly 8 weeks and they did everything for him. The nurses were good. All was good.
Anonymous

Sent for surgery

Paediatrics/children services
September 23, 2024
My son was sent to surgical ward for surgery but he didn't need it. The doctors come in and do whatever they want without communicating with each other.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Some staff are brilliant

Outpatients
September 23, 2024
They can be brilliant depending on what staff you get. They explain everything. Some aren't like that. The appointments don't run on time and the play specialist they say will be there, but never is and my daughter is on the spectrum, that is unhelpful. The care has been great however.
Anonymous

Referred us to City hospital

September 23, 2024
I went to A&E for my son's ear infection, they referred us to City hospital for further tests.
Anonymous

Very good.

September 23, 2024
My son was referred here for an allergy. The appointment took months but in general the hospital is very good.
Anonymous

Amazing staff and care.

September 17, 2024
My nephew is currently there as an inpatient. He has been there for the past couple of weeks and they have been amazing, so has the care.
Anonymous

Satisfied with the hospital

September 2, 2024
We are satisfied with the behaviour of the service. I don't get any problems making appointments for my daughter.
Anonymous

Really fast service.

September 2, 2024
The service is really fast. Good communication with my daughter.
Anonymous

Not a bad service.

Outpatients
September 2, 2024
My boy has a blood test today. Their service is not bad and they are very clean.
Anonymous

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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