Reviews (1201)

Everything is good.

June 5, 2024
Everything is good at getting appointments and the staff at Ophthalmology.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with Ophthalmology. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Good children's facilities.

unknown
June 5, 2024
It's my first time here. It's easy to navigate the hospital. Staff are all good. Good children's play areas. The screens are very good. 10 out of 10 for this.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

A clean hospital

June 5, 2024
I have been here three times and it is very hard to find parking. The hospital is clean. The staff are friendly and helpful. Waiting time is really good. If the parking could be improved, even better.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Clean facilities, helpful staff.

June 5, 2024
Staff are friendly and helpful. I have to wait for around 30 minutes. I would prefer to wait for 10 minutes. The facilities are clean. Some of the wards are not as clean and the wait for bloods some days are long.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Helpful staff

June 5, 2024
I've been here a couple of times. Parking is horrible. Appointments times are good. The staff are helpful and the facilities are clean.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Good staff and facilities.

Outpatients
June 5, 2024
Well organised. Waiting time is okay. Blood tests are over an hour however. The facilities and the staff are good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Everything is good here

June 5, 2024
I have been here twice and it is hard to find parking. The staff are friendly and helpful. The facilities are good. It is clean. It took 5 minutes to be called in. Everything is good and seems fine.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

I was happy with the referral time.

June 5, 2024
Referred from Coventry hospital 3 months ago to audiology, I was happy with the referral time. They have a drawing desk for children too.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Don't know how long the wait will be

June 5, 2024
We were referred from the doctor. It has taken 4 to 5 days to get an appointment for a dietician. It is quite busy and we have been waiting more than an hour. There has been no communication about how long the wait will be.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Happy so far

Paediatrics/children services
June 5, 2024
It's been alright. They see us on time. The referral from London was quick. I am happy with communication here so far.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Leave your Feedback


Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

Share this rating