Reviews (1201)

Really quick

Accident and emergency services
June 5, 2024
I was told to go to A&E as the doctor was on leave. They were really quick and told us we needed to see ENT which was a bit long winded but we haven't had to wait too long.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

The care is always excellent at ENT

Ear Nose and Throat
June 5, 2024
ENT have been very good with my daughter who has been having re-occurring ear infections. I can call them and they always fit her in. The care is always excellent. I can't fault them.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with ENT. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

A very long wait at A&E

Accident and emergency services
June 3, 2024
My daughter had an asthma attack. I took her to A&E at 6pm and she was seen by a doctor at 12AM. A very long wait with limited support.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We Apologies for the wait and will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Helpful staff

Outpatients
May 29, 2024
My son received excellent dental care. The dental team is very kind and helpful.
Anonymous

Excellent care.

May 29, 2024
My 12 year old son is under the eye clinic. They have provided excellent care. During covid there was a lapse in care but it's back to normal now.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback eye clinic. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

A fast service

Outpatients
May 28, 2024
My daughter was sent there for blood tests. They arranged it quickly and sent the results back to the GP quickly too. All was normal. Good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience . Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

They need more A&E staff

Accident and emergency services
May 28, 2024
I went to A&E twice for my 2 year old son. Staff are good and helpful but the waiting time is too long. They need more staff.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

They should improve waiting times

Accident and emergency services
May 28, 2024
I went with my 3 year old son and waited for 3 hours before we were seen by a very good and kind doctor. They should try to improve the waiting times for young patients.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

A very good dental team.

unknown
May 28, 2024
Excellent dental treatment provided to my 3 year old son. A very good and helpful dental team.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with Dental. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

The consultant is amazing

unknown
May 8, 2024
The consultant treating my son is an amazing person. Very knowledgeable and supportive.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience . Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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