Reviews (1201)

Good staff

Outpatients
May 8, 2024
I come every year for check ups. It's busy and there are long waits but the staff are good. They handle children very well. The parking is expensive though.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with outpatients.

Best Wishes, the Patient Experience Team.


Provider responded

A pretty good hospital

unknown
May 8, 2024
It's pretty good. Staff are really good and helpful. The only thing I didn't like about this hospital is the parking system.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear you had a positive experience

Best Wishes, the Patient Experience Team.


Provider responded

No negative experience

unknown
May 8, 2024
They are doing good overall. It is near to my house too. I haven't had any negative side to the hospital at all.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear you had a positive experience

Best Wishes, the Patient Experience Team.


Provider responded

Kind and helpful staff

unknown
April 29, 2024
They have taken excellent care of my 5 year old son. The staff are very kind and helpful
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent but long waits and no parking

unknown
April 29, 2024
Excellent support provided in the last few years. They are very good in assessments and treatment but the only challenge is the long waiting time and lack of parking.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, though we are sorry to learn of the challenges you have experienced with parking. we will share your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Seen straight away

Accident and emergency services
April 29, 2024
We were transferred here by ambulance and was seen straight away. Excellent care and treatment provided.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Emergency Department team.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent trauma nursing team

unknown
April 29, 2024
Excellent nursing team and support staff at the trauma unit. Excellent care and treatment provided.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Trauma Nursing team.

Best Wishes, the Patient Experience Team.


Provider responded

Consultants listen to our concerns

Outpatients
April 29, 2024
The epilepsy clinic always runs on time and the consultant listens to our concerns and explains everything very well.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the team.

Best Wishes, the Patient Experience Team.


Provider responded

Taken great care of my son

unknown
April 29, 2024
The heart unit have taken great care of my son over the years. Excellent staff, especially the nursing team, very helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Heart Unit team.

Best Wishes, the Patient Experience Team.


Provider responded

2 hour wait but referred on for treatment

Accident and emergency services
April 29, 2024
I waited for 2 hours in A&E but was seen by a very kind and helpful doctor who referred me to ENT for further support.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Emergency Department team.

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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