Birmingham Childrens Hospital
Feedback Rating
Based on 838 reviews
Reviews (838)
Really good - Gastroenterology
September 1, 2023
Really good - Gastroenterology. Come every 2 months have bloods done and checkup. Good at giving and keeping the appointments. Staff are good, sometimes wait a while for bloods. Last time waited for an hour for bloods, It was so busy.
The oncology department was fabulous
August 30, 2023
My daughter was diagnosed with leukemia. The oncology department was fabulous. The doctors and nurses were brilliant. Had own room new suite and she was well looked after.
Everything was explained - good experience
August 30, 2023
Yes, it's been a good experience. The pediatric doctor was good and I'm not waiting for bloods to be taken. Everything was explained well to me.
Good doctors.
August 30, 2023
It's been fine, one time they didn't communicate and I ended up missing they appointment. It took them 6 weeks to make another appointment. But the doctors have been good and we've come here and had bloods taken.
Good but more signs needed in main entrance
August 30, 2023
It's good, should have more signs in the main entrance to main outpatients as it's not clear where to go. My son had an appointment for a blood test and took a ticket, we've not had to wait too long.
Good hospital, orthoptics needs looking at.
August 30, 2023
It's a good hospital, we go to ENT and multiple services. The communications been good and they let us know about the appointments, they're really good with my daughter. We're not waiting long for appointments. We go to the orthoptics department, which is in an open space and had lots of little open desks all around. It's too noisy and because there's no barriers the children get easily distracted which I think can affect the results of the tests. The hospital needs to look at changing it so the results are more accurate. There's no GDPR either with them being so close to one another. I'm worried about my daughter getting glasses which she's not meant to have. She's had 7 pairs over the past 4 years all with different prescriptions. I had to call for the last appointment too as she was 2 weeks overdue.
Kept an eye on daughter when she had covid
August 30, 2023
It's the 2nd time we've been here and we've had to book another appointment in the audiology department as my daughter was nervous and excited all at the same time. My daughter was also in A&E when she had covid, they kept an eye on her oxygen levels and we were isolated in a small room for 3 days.
Stay on top of dermatology appointments
August 30, 2023
We've been several times and its been okay. There's usually a wait in the dispensary for the pharmacy, you can wait a long time up to an hour and a half, but they usually let me know and I assume its a big work load. The dermatology department are quite good, they stay on top of appointments, but the wait can be long. I suppose its because they're being thorough with all their patients, so I don't mind.
Kind doctor who explained things well
August 30, 2023
It's good, found it very very easy to get to, I've come from waterfall house. It was really good speaking to the doctors, she was very kind and explained things well. I was referred from the GP and it hasn't taken too long for an appointment to come through.
Waited 4 hours
Accident and emergency services
August 15, 2023
Waited 4 hours before someone came and spoke to us. Very long wait without any help and support.
