Birmingham Childrens Hospital Healthwatch Birmingham

Long wait for appointment

January 4, 2024

I was referred to the children's by my GP and it took 8 months to get my first appointment with a consultant.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.

Very good, very professional

January 4, 2024

I took my 3 year old son with a cut on his head. We waited for just under an hour and he was seen and treated by a very professional doctor. Very good.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Well organised and tidy

January 3, 2024

Been a few a times, they've been really nice. Everybody is really polite and everything is clean and tidy. The chemotherapy service and all services, have been really good. Everything has been well organised, it was always all set up and ready to go. We were originally in Worcester and they sent her to the Children's.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Brilliant

January 3, 2024

Brilliant so far, check in itself is great. Just want to get our daughter sorted, feel like she's in the right place now.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Long waits for blood tests

January 3, 2024

My appointment with the consultant is always on time but I have to wait for a long time for my blood tests.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, but sorry to hear of the long wait for your blood tests. We will share on your feedback.

Best Wishes, the Patient Experience Team.

Good communication, everything runs well.

January 3, 2024

It's been really good. The communication is good, they ring me and I can contact someone if I need to. Everything runs quite well. They give us an appointment in good time so we can make arrangements to come.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.

Blood tests can take a while, good today.

January 3, 2024

Very good, quick referral. Come for blood tests today and there's been no long waits today either. It can usually take a while, but it's been good today.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.

Everything been really good, planned well.

January 3, 2024

Appointment didn't take long today as it was a follow up appointment. It was all planned well as appointment had to happen in a certain time. The GP referred us onto the hospital originally. Everything with the operation and everything else has been really good.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.

They were very good with my son

January 3, 2024

I took my son there when he was ill. We waited for hours. They were very good with him and checked him over. They made sure he was okay.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.

All very good

January 3, 2024

Good care, no long waits for the care and no long waits for the appointment. All very good!

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.

Birmingham Childrens Hospital

Reviews (943)

Long wait for appointment

Very good, very professional

Well organised and tidy

Brilliant

Long waits for blood tests

Good communication, everything runs well.

Blood tests can take a while, good today.

Everything been really good, planned well.

They were very good with my son

All very good

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