Reviews (814)

They were good.

October 2, 2023
I was an inpatient for 2 weeks and they were good because they used to give me a lot of activities to remain busy.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience when attending Children's Hospital.

Best Wishes, The Patient Experience Team.


Provider responded

Care and support is excellent

October 2, 2023
My son had cancer and the care and support provided by the hospital was excellent.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience when attending Children's Hospital.

Best Wishes, The Patient Experience Team.


Provider responded

Really good hospital.

September 26, 2023
Really good hospital. Daughter has ongoing stomach issues and they'll always see her. We may have to wait but they're good and get helped.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience when attending Childrens Hospital.

Best Wishes, the Patient Experience Team.


Provider responded

Best hospital

September 26, 2023
The best hospital. I like that you can read books there. The nurses are really kind too.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you for kindly calling us the best hospital.

Best Wishes, the Patient Experience Team.


Provider responded

Very good communication.

September 25, 2023
Good communication at an Audiology check up. School referred on and gave a quick referral. I've used the A&E too and they were very good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Please be assured that we will share your feedback with both teams.

Best Wishes, the Patient Experience Team.


Provider responded

Good communication and referred in time.

September 25, 2023
Brilliant. Referred to the paediatrician within the time frame I was told it would take and that has been good. I've had emails, texts, letters and phone calls about the appointment. Good communication in general too. Getting around the hospital is quite easy. Guidance given over getting a hospital passport so I wouldn't have to explain to every single professional his condition.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Kidney and Cardiology are both run well.

September 25, 2023
I come to outpatients clinics regularly for check ups. Kidney and Cardiology are both run well. Sometimes it can feel like it's a long time before we hear from them, so I feel like I have to get onto them to get an appointment. Both children see cardiology department and they get separate appointments but would be better for them to be seen on same day and will phone to get through to right person who will arrange an appointment for them both on the same day. I keep an eye on them to make sure nothing develops.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with both teams.

Best Wishes, the Patient Experience Team.


Provider responded

Really good hospital, helpful services.

September 25, 2023
Long wait for bloods. Waiting for kidney and liver transplant. Decided last year to go on the waiting list. Hospital has been really good since my daughter was young. They also look after and take care of daughters dental care too. Really good, helpful services.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with the team.

Best Wishes, the Patient Experience Team.


Provider responded

Left not knowing what was going on.

September 25, 2023
Long wait in A&E twice and stuff. Was fine. I've come for an appointment at main outpatients. Weren't told which department just says main outpatients on the letters and texts. Last time we saw the surgeon they said 2 year old would need an operation and then did not explain anything further as the surgeon disappeared so left not knowing what was going on. Would have liked to have known what was going on.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust.

We are sorry to hear that following your appointment you felt that there was a lack of explanation and you were not made aware what was going on.

Please feel free to contact PALS at bwc.pals@nhs.net and we will be happy to support you further.

Best Wishes, The Patient Experience Team


Provider responded

Good staff, good hospital and communication.

September 25, 2023
Sent texts, emails and stuff. It's not far to get to. Good hospital and good staff. Good communication when we are here. We have used A&E and they have been good at helping us.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with our colleagues in Accident and Emergency.

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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