Birmingham Childrens Hospital

Audiology is not too bad. Good communication about appointments. The staff are all okay and explain everything well. My son is going deaf in one ear and they try and see him regularly and keep a check on him.

We came for an appointment at ENT. They see him regularly and you can call them anytime about any concerns we have. They are easy to get in contact with.

Came here for a sleep study last night which was fine. Went to bed at 10PM. The staff were lovely.

Cardiology is calm and runs on time for appointments. It's better because it is one department and not so busy, they have more time for you.

Outpatients are chaotic, it's always busy and that affects waiting times for ENT. I don't feel that they communicate with me unless I ask. I can't wait for blood tests so I have to come back at a later date.

It's the second visit here and so far it has been good. We were referred to audiology from Kidderminster. It took a couple of months for the initial appointment to come though. They told us to call in July for another appointment but not get our hopes up that we could get one in July. They gave us one in July though which was really good. I was really impressed. It's easy to get through to them. We broke the hearing aid and we called them and they sorted it for us straight away. A brilliant service

It has taken a year from the referral to get an appointment. The letter was sent a week before the appointment at ENT. Not sure if the clinic is even running on time.

This is the only one I use. It's good.

I had to wait for a couple of hours but was seen by a very helpful doctor.

I had my ultrasound done over here. The staff were very caring and helpful.