Reviews (1485)

Fast moving A&E department

Accident and emergency services
February 4, 2025
Very busy but a fast moving environment. They see you within 2 hours. The staff are kind and helpful.
Anonymous

Excellent dental treatment

Outpatients
February 4, 2025
My son received excellent dental treatment. The dentist was amazing, very helpful and explained everything very well.
Anonymous

A wonderful ENT doctor

Ear Nose and Throat
February 4, 2025
My son had an ear infection and was treated by a wonderful doctor. He arranged for all his medication and follow up appointments.
Anonymous

Very supportive staff

Radiology
February 4, 2025
All of the scans and x-rays were done for my daughter over there. The staff were very supportive and engaged very well with us.
Anonymous

Second to none

Outpatients
February 4, 2025
My daughter is being treated at cardiology and the support, information and care is second to none.
Anonymous

Seen within an hour

Accident and emergency services
February 4, 2025
The nurses at A&E are very helpful, my daughter was seen within an hour and excellent care and support was provided.
Anonymous

10 hours waiting time

Accident and emergency services
February 3, 2025
The hospital was full of patients, hardly any chair to sit down on. Within 30 of our arrival at the hospital the consultant came out and announced that the average wait time is up to 10.5 hours. Really? With all these sick children??
Amin

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations in relation to the waiting times and lack of seating. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Seen within the hour

Accident and emergency services
January 27, 2025
Very helpful staff. My son was seen within an hour and shifted to a ward for further treatment and support.
Anonymous

Brilliant support and treatment

January 27, 2025
My son had Kawasaki disease and was provided with brilliant support, care and treatment.
Anonymous

Good staff

January 7, 2025
The staff are good at the hearing clinic. They see her the same day as ENT and there is good communication.
Anonymous

Leave your Feedback


Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

Share this rating