Reviews (812)

Everything has been fine.

November 27, 2023
My son had an MRI scan and we are to see the doctor about the results. Everything has been fine so far.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

They saved my daughter's life.

November 27, 2023
They saved my daughter's life. She had AML (leukaemia) She was here as an inpatient for 12 months. We were treated like family. Very good care and support provided.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

They manage the queues and patients well.

November 27, 2023
Reception's management of patients is far better than the last few years. They manage the queues very well. The seating area is very comfortable with a nice play area for the kids.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Very clean, tidy and comfortable.

November 27, 2023
I am here with my friend. She has an appointment at Audiology. As a visitor I can say that the hospital is very clean, tidy and well labelled. The seating area is very comfortable with good facilities.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Very good, caring staff.

November 27, 2023
Very good and caring staff. All the clinics run on time. Treatment explanation is very good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Parking is the biggest challenge.

November 27, 2023
Finding parking is the biggest challenge. At times it is difficult to get an appointment at the times you want it to be.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Wheel chair friendly hospital

November 27, 2023
A very good hospital with super facilities. The best thing is it is wheel chair friendly and staff are amazing.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

The staff are good with the kids.

November 27, 2023
It is my second time here. The staff are good with the kids. The doctors are very good. They take their time. The waiting time is good and not too long. You wait 5-10 minutes which is okay. Staff are all very good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Good staff and hospital for the kids.

November 27, 2023
It's my third time here. The staff are good. We have to get the train here as parking is always hard. Waiting time is okay. The hospital is good for the kids. I get reminders at the right time too.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

My baby had surgeryearly.

November 27, 2023
I have been here a couple of times. My baby had an operation here in January 2023. Everything went smoothly. They had a cancellation and my baby got a chance to go in early for surgery. Parking is hard. We parked in B4.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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