Birmingham Childrens Hospital
Feedback Rating
Based on 1485 reviews
Reviews (1485)
Unacceptable diagnosis
Accident and emergency services
February 26, 2025
It took a whole day to been at A&E by a consultant. It was very very busy. The staff were very polite but there were a lack of doctors and staff. Fours years on the consultant still says the problem with my hand was because of stress. If they can't diagnose it, I understand but blaming stress or home issues isn't acceptable.
Helpful staff
Accident and emergency services
February 26, 2025
Very helpful staff and they have always provided prompt help and support.
Waiting times are not acceptable
Accident and emergency services
February 19, 2025
I waited 4 hours at A&E with a 5 year old kid. It is not acceptable.
A&E waits are long
Accident and emergency services
February 19, 2025
Good but long waits at A&E.
Second to none
Accident and emergency services
February 19, 2025
My son fractured his knee and was treated at A&E. We waited for 3 hours but the care and treatment was second to none.
Endocrinology is fine and thorough
February 19, 2025
That's fine, he is here once or twice a year. The consultant is quite good and picked up on other things and made the referrals we needed. Quite thorough.
ENT is fine
Ear Nose and Throat
February 19, 2025
ENT is fine, we don't come that often and it's usually a quick in and out. It can be difficult to contact them and the reception staff don't forward on emails.
Friendly and welcoming
Outpatients
February 19, 2025
Audiology is good. Communication is good. They're friendly and welcoming. They're patient with my son and because we aren't getting definite results we have to keep attending which isn't their fault.
Audiology is brilliant
Outpatients
February 19, 2025
Audiology are brilliant. They normally run on time and keep you updated. They have been brilliant with the little one. We come every 6 months and they stick to the appointments. You can see different members of staff but it doesn't affect the care. The referral appointment came through quickly from them too.
Happy wit the service
Outpatients
February 19, 2025
We have been before and they're quite helpful at SALT. We come every year. I'm happy with the service here.
