Reviews (1201)

Really good.

September 23, 2024
Compared to Coventry it's really good. Really nice staff too.
Anonymous

Staff are good.

September 23, 2024
I got seen on time. The staff are very good. It's alright here.
Anonymous

Diagnoses and treatment given.

September 23, 2024
My son had his procedure here and it was good. The appointments have all been good. The Children's finally diagnosed with diverticular disease when I was told by the GP there wasn't anything wrong with him. I should have just took him straight here.
Anonymous

Appointments don't run on time.

September 23, 2024
Appointments aren't on time and the satnav getting here leads you to the ambulance drop off so I had to walk around to get here.
Anonymous

Very good.

September 23, 2024
The pharmacy here is very good.
Anonymous

Doctor didn't visit us on ward.

Respiratory Medicine
September 23, 2024
They refused to see us the last week we were in the hospital. We were on the ward 5 hours before a doctor came to us. We pressed the emergency buzzer and it took them 15 minutes to come, in an emergency. He was in there for 3 days before discharge.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Everything was good on ward 5

Orthopaedics
September 23, 2024
Ward 5 is brilliant. There for nearly 8 weeks and they did everything for him. The nurses were good. All was good.
Anonymous

Sent for surgery

Paediatrics/children services
September 23, 2024
My son was sent to surgical ward for surgery but he didn't need it. The doctors come in and do whatever they want without communicating with each other.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Some staff are brilliant

Outpatients
September 23, 2024
They can be brilliant depending on what staff you get. They explain everything. Some aren't like that. The appointments don't run on time and the play specialist they say will be there, but never is and my daughter is on the spectrum, that is unhelpful. The care has been great however.
Anonymous

Referred us to City hospital

September 23, 2024
I went to A&E for my son's ear infection, they referred us to City hospital for further tests.
Anonymous

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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