Reviews (1391)

Long waits for medication

January 7, 2025
The wait is about 45 minutes which is really bad for medication. It takes so long. It needs to be made bigger and run better.
Anonymous

Really good

Paediatrics/children services
January 7, 2025
Really good. They makes sure we know that we can contact them when needed. Communication is good amongst departments too.
Anonymous

Brilliant

Respiratory Medicine
January 7, 2025
Been under respiratory for 8 years, they're really good. They always send a reminder via text and offer free parking. They're brilliant, like my guardian angels.
Anonymous

Secretary didn't let them know I was late

Ear Nose and Throat
January 7, 2025
I was running late so I rang the secretary to tell her and she said she would let them know. Ended up getting here 10 minutes late. The receptionist said we would still be seen but ENT said they never got the message passed onto them and said they wouldn't see her. So I stood my ground and the arranged an appointment for today.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

An excellent hospital

January 7, 2025
They have been excellent. Never any issues with them. So informative and caring. They will see us quickly and can contact them if and when we need to. An excellent hospital.
Anonymous

They have all been amazing

January 7, 2025
She was on ward 10 after surgery. The cleaning could have been better sometimes. The staff were amazing but short staffed on a weekend. They still did their best. Every doctor and nurse was compassionate. They have all been amazing.
Anonymous

Excellent care, great staff

January 7, 2025
My daughter stayed in one night before being operated on in August. The staff were great and reassuring. The care was excellent.
Anonymous

Always looked after

January 7, 2025
Good, professional doctors. They always make sure she is well looked after.
Anonymous

Very good

January 7, 2025
The doctor and nurse at neurosurgery are very good.
Anonymous

Friendly staff

January 6, 2025
Very long waiting times but friendly staff. Regular appointments are good though.
Anonymous

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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