Reviews (938)

Very kind staff

May 8, 2024
I have attended endocrinology clinic a few times. The staff are very kind there.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Amazing dentist here

Outpatients
May 8, 2024
I have received excellent care and treatment from the paediatric dentistry department. The dentist is amazing as he talks to me and explains everything that he is doing.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with the department. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Excellent dental treatment

Orthopaedics
May 8, 2024
Excellent dental treatment for my 5 year old son. They referred him to the dental clinic.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

They have helped us a lot

Paediatrics/children services
May 8, 2024
The nutritionist at the paediatricians department has helped us a lot. We have regular monthly check ups for my 18 month old daughter.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Neat and clean hospital

unknown
May 8, 2024
The waiting time is long but the reception staff are pleasant and direct me well. The place is very neat and clean.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.
Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

We're in safe hands.

unknown
May 8, 2024
Reception are fantastic. The care we get is very good and we are in safe hands.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Very good service

Outpatients
May 8, 2024
The service is very good. The doctors are caring and experienced, overall it's good. One thing that could be improved is the parking.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback on parking. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

A top service

Outpatients
May 8, 2024
A really good service. Every time I come here, the service is top. The doctors and nurses are really good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Awful waiting times

Accident and emergency services
May 8, 2024
I wait at A&E for 3 hours and left because it was at least a 9 hour wait. Far too busy, it was awful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Good reception staff

unknown
May 8, 2024
Reception staff are good here and I can get appointments easily.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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