Reviews (1391)

Really good at renal department

February 19, 2025
Really good, communication is good with updates and follow ups. We see them every 3 months.
Anonymous

Good but busy

February 19, 2025
It sometimes takes time because they are busy but they are good and always have the medication she needs.
Anonymous

Helpful at paediatrics

Paediatrics/children services
February 19, 2025
The paediatric team are quite good. They see her every month. They're good with sorting medication which is great and helpful.
Anonymous

Always give her the best care

Outpatients
February 19, 2025
Always helpful at bloods because my daughter has special needs. They always try to give her the best care.
Anonymous

Very good and very good staff

February 19, 2025
I was on ward 10 in January and it was very good. The staff were really good for the 11 days I was there. They treated us well as parents. On discharge we were given all the information we needed but wasn't told what to do if anything went wrong after we left.
Anonymous

Getting appointments is difficult

Respiratory Medicine
February 18, 2025
My son is being treated here for asthma. They have provided medication but getting appointments with them is difficult.
Anonymous

Long A&E waits

Accident and emergency services
February 18, 2025
We have been to the A&E department twice and it was so busy we had to wait for hours on both occasions.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations on waiting times. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Excellent care

February 18, 2025
My daughter is under treatment at ophthalmology and cardiology. We have received excellent care from both departments.
Anonymous

Not happy with them

February 5, 2025
I was not happy with them as they refused the first referral then another doctor saw her and she received support and some medication.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Diagnosed her allergy and treated her

February 5, 2025
Daughter had a severe dairy allergy and they diagnosed her and gave her treatment. They got her on the milk ladder and involved her slowly back to milk. She doesn't have any issues now.
Anonymous

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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