Reviews (812)

Brilliant staff , clean hospital

January 22, 2024
Could improve the waiting times at dermatology. Been waiting here a while. The staff are brilliant and the hospital is clean. My son has eczema and they are helping him.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback about the dermatology waiting times. Best Wishes, the Patient Experience Team.


Provider responded

Would rate it 0 for waiting times.

January 22, 2024
The A&E department would be rated 0 for the waiting time. Anything could happen. It's so annoying.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

The hospital have been amazing since birth

January 22, 2024
My son was born with Spina bifida and we have been under the care at the children's since he was born. The hospital has been amazing and taught us a lot of things along the way.
Kaylaigh

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Very good

January 22, 2024
Very good. The doctors are very nice.
Tracy O'callaghan

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Taken great care of daughter since birth

January 22, 2024
They have taken great care of my daughter since birth. Excellent care and support provided.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

The consultant listens to us

January 22, 2024
My son is being treated at the dermatology clinic and has for the last 2 years. The staff are amazing. The consultant is brilliant and listens to our concerns and explains everything well.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Follow up appointments are very slow.

January 22, 2024
The follow up at dermatology clinic is very slow. You have to chase for appointments yourself. Very poor communication regarding follow up appointments.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see that we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Excellent support and care from oncology

January 22, 2024
My son has received excellent care and support from the oncology team. The staff are amazing, very kind and helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Seen quickly at A&E

January 22, 2024
We have visited A&E here a number of times and were seen pretty quickly but a very good doctor.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

The consultant at neurology is amazing.

January 22, 2024
My daughter had an appointment at the Neurology clinic. The consultant is amazing. He explained everything very well and discussed a future action plan with us.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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