Reviews (778)

A second home here

January 9, 2024
It's like a second home. We have multiple consultants that all communicate with each other. We have come for neurology today and I was told that there could be a long wait as there are two appointments before this. The only issue I have is the disability access in the toilet as I have a child with a catheter and they need changing. No toilets have a bed only the ward. Urology have said to go to their department to use their facilities but they should cater for additional needs.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

We get seen quickly

January 9, 2024
We have been coming here for a few years and it's brilliant both the staff and communication is brilliant. They send text messages and day savers for my two sons and me to get to the appointment which is great. The best thing is the waiting time is not very long. We get seen quickly.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

I've had no problems. All excellent

January 9, 2024
I have had no problems. The appointment was arranged within good time. The staff have been brilliant. All has been excellent. Nothing is too much trouble for them and they always have time for my daughter.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Referred for a more complex matter

January 9, 2024
I took my 11 year old son to the GP 6 weeks ago who referred us to City for an MRI scan as he was having headaches. they first advised he was dehydrated and have less screen time but now we're here and he is being treated for a more complex situation.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Best Wishes, the Patient Experience Team.


Provider responded

Happy with the treatment

January 9, 2024
My child has been treated here since birth for DiGeorge syndrome and has late development. I am very happy with today's treatment suggestion for current ear problem as it is non operative.
Faaiz

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Good hospital but long waits for bloods

January 9, 2024
We had a 3 month wait for a blood test. Otherwise it's good as my child has been coming here since birth after an emergency.
Isabella

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Best Wishes, the Patient Experience Team.


Provider responded

Very good always treated great.

January 9, 2024
Very good. Were always treated great here. Today were here for blood tests. My teenage son has been coming since birth. I have no complaints with the service or treatment here.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Happy with the treatment

January 9, 2024
I am happy with the treatment and the consultants we have had since my now 5 year old was born.
K Tuslin

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Very happy

January 9, 2024
My 7 year old daughter was referred from a hospital in Coventry and was an inpatient for 2 weeks. She is having a follow up. We have been very happy with all arrangements.
M Wiltshire

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Exceptional care, exceptional staff

January 9, 2024
Exceptional care provided since birth. We were transferred from Queens Nottingham to Birmingham Children's. My child is now six months old and is being seen by exceptional staff. You don't usually have to wait very long to be seen but today may be different due to doctor's strikes. We have been living in the unit during the start of the treatment. Cannot fault the system
Sarah Coverson

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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