Reviews (938)

Helpful staff

Outpatients
May 29, 2024
My son received excellent dental care. The dental team is very kind and helpful.
Anonymous

Excellent care.

May 29, 2024
My 12 year old son is under the eye clinic. They have provided excellent care. During covid there was a lapse in care but it's back to normal now.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback eye clinic. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

A fast service

Outpatients
May 28, 2024
My daughter was sent there for blood tests. They arranged it quickly and sent the results back to the GP quickly too. All was normal. Good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience . Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

They need more A&E staff

Accident and emergency services
May 28, 2024
I went to A&E twice for my 2 year old son. Staff are good and helpful but the waiting time is too long. They need more staff.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

They should improve waiting times

Accident and emergency services
May 28, 2024
I went with my 3 year old son and waited for 3 hours before we were seen by a very good and kind doctor. They should try to improve the waiting times for young patients.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

A very good dental team.

unknown
May 28, 2024
Excellent dental treatment provided to my 3 year old son. A very good and helpful dental team.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with Dental. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

The consultant is amazing

unknown
May 8, 2024
The consultant treating my son is an amazing person. Very knowledgeable and supportive.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience . Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Excellent care and treatment

Paediatrics/children services
May 8, 2024
My daughter has received excellent care and treatment from the paediatric department over the years.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

I would give them 10 stars if I could.

May 8, 2024
I would give them 10 stars. They have provided excellent treatment for my daughter. The neurosurgical team have provided great care.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with the team. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Helpful staff at MRI

May 8, 2024
I was referred to radiology department for an MRI scan. The staff helped me a lot.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with Radiology. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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