Reviews (1547)

Very good at ENT

Ear Nose and Throat
May 28, 2025
Very good ENT consultant who explained everything well and referred my son for a hearing test.
Anonymous

Well stocked

May 28, 2025
Very well stocked pharmacy and well informed chemists.
Anonymous

Excellent

Outpatients
May 28, 2025
Excellent help, support and signposting provided by the counselling services.
Anonymous

Excellent service delivery

Outpatients
May 28, 2025
Excellent service delivery. Very well informed staff and highly trained dentists.
Anonymous

Listen to us and offers support

May 28, 2025
Very easy to get or change appointments. The consultant listens to us and provides excellent support at dermatology.
Anonymous

Very helpful staff

Paediatrics/children services
May 28, 2025
Very helpful and caring staff. Excellent treatment and care provided to my son.
Anonymous

A very good service

May 28, 2025
Very good. My granddaughter had an operation last year and communication was good and the staff were helpful. A very good service. We had no problems at all. I like this hospital a lot and the service.
Anonymous

Long A&E waits

Accident and emergency services
May 28, 2025
A long A&E wait. Friendly staff. I have had issues around cancellations and there is no lighting in the car park.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations on waiting times. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Some of it was good, some bad

Accident and emergency services
May 28, 2025
I've been a few times to the A&E with my daughter and it was a nightmare. Pushed from pillar to post but the nurses were great and very helpful. The service from doctors was poor however.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Fantastic here

Ear Nose and Throat
May 28, 2025
Fantastic here. I can always get an appointment when I ring them. Both my children are under ENT for hearing issues and awaiting surgery as well as having multiple conditions. The staff are good and understanding. Good communication.
Anonymous

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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