Reviews (938)

I am happy with the service provided.

June 18, 2024
My child was an inpatient for 6 months for a genetic condition. The treatment has been excellent. I am happy with the service.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re delighted to hear you found the treatment you have received to be excellent. we will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Happy with the treatment

June 18, 2024
We visit each year for check ups for cleft lip. We are happy with the treatment and service.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

We are happy.

June 18, 2024
I have been visiting the cleft lip department for 15 years. I have received excellent treatment. The service is very good. We don't have any problems here. We are happy.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Generally happy

June 18, 2024
I am generally happy with them. I have chased the referral for my son as his hearing is deteriorating but have given up now and will wait until August for the appointment.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn of your experience . Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Excellent service

June 18, 2024
Excellent service provided over three years in all areas. We would rate this hospital 5 stars.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re delighted to learn that you have found the service provided excellent in a number of areas.

Best Wishes, the Patient Experience Team.


Provider responded

I am satisfied with the service

June 18, 2024
I am satisfied with the service at the hospital.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re glad to learn that you are satisfied with the service you have received.

Best Wishes, the Patient Experience Team.


Provider responded

Brilliant service

June 18, 2024
I am happy with the treatment here. The services are brilliant.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re delighted to hear you are happy with the treatment received and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Second to none

June 18, 2024
My son has Neurosarcoidosis and is regularly seen by consultants. The care and treatment is excellent. The hospital is very well organised and managed in an excellent manner. All facilities provided are at the highest level.
My son has had many scans and ultrasounds and on every visit has had bloods taken. The staff know how to handle young children and deal with them very nicely. He has had a number of surgeries and the treatment was second to none.
We visit twice a year. The challenge is parking availability. The charge is subsidised by the hospital but the main problem is finding a space. Otherwise I would give them 100 stars.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re delighted to learn that you have felt your son has received excellent care from the teams. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Seen within 2 hours at A&E

Accident and emergency services
June 18, 2024
I took my son to A&E for ear pain. We were seen within 2 hours. The doctor examined him and gave us medication.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the A&E team.

Best Wishes, the Patient Experience Team.


Provider responded

Kind and helpful consultant.

Ear Nose and Throat
June 18, 2024
My son is treated here at ENT for ear infections. The consultant is very kind and helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with ENT.

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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