Reviews (1391)

Excellent and helpful

February 26, 2025
Excellent consultation and very helpful staff at urology.
Anonymous

Very caring staff

Outpatients
February 26, 2025
Very caring and helpful dentists and nurses. Full of support and excellent treatment.
Anonymous

Excellent

February 26, 2025
I get injections every 6 months at the day surgery unit. Excellent care and treatment is always provided.
Anonymous

Very helpful staff

Orthopaedics
February 26, 2025
I regularly attend bone and fracture clinic. They review my condition and issue medication. The staff are very helpful.
Anonymous

Very helpful and engaging

Ear Nose and Throat
February 26, 2025
Very helpful staff. We can get and change appointments very easily. The consultant listens to me and engages with me about my treatment and medication.
Anonymous

It has been good here

Accident and emergency services
February 26, 2025
I'm collecting my daughter's medicine. The staff are friendly and they have been good at pharmacy and A&E.
Anonymous

Unacceptable diagnosis

Accident and emergency services
February 26, 2025
It took a whole day to been at A&E by a consultant. It was very very busy. The staff were very polite but there were a lack of doctors and staff. Fours years on the consultant still says the problem with my hand was because of stress. If they can't diagnose it, I understand but blaming stress or home issues isn't acceptable.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Helpful staff

Accident and emergency services
February 26, 2025
Very helpful staff and they have always provided prompt help and support.
Anonymous

Waiting times are not acceptable

Accident and emergency services
February 19, 2025
I waited 4 hours at A&E with a 5 year old kid. It is not acceptable.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

A&E waits are long

Accident and emergency services
February 19, 2025
Good but long waits at A&E.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations on waiting times. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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