Reviews (938)

Helpful staff

June 5, 2024
Good services but sometimes the appointments can take a long time to come through. The staff are good and helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Very good staff

June 5, 2024
Amazing services over the 10 years at neurology. Everyone is competent and provide the best care. Appointments are really good. They are helpful and informative. Receptionists are very good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

I am happy

Paediatrics/children services
June 5, 2024
I am happy, they are really nice and provide a good service.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Staff are all helpful

June 5, 2024
The staff at Neurology clinic, neurosurgery and endocrinology are all very helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Happy with the service

Outpatients
June 5, 2024
I am happy with the dietary service, they are helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience.
Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

A good service

Ear Nose and Throat
June 5, 2024
First visit to ENT. The service was good. Wait time at appointment to go in was short.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Happy with appointments and treatment

June 5, 2024
I don't wait too long at appointments. I am happy with the treatment. Reception was good too.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Everything is good.

June 5, 2024
Everything is good at getting appointments and the staff at Ophthalmology.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with Ophthalmology. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Good children's facilities.

unknown
June 5, 2024
It's my first time here. It's easy to navigate the hospital. Staff are all good. Good children's play areas. The screens are very good. 10 out of 10 for this.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

A clean hospital

June 5, 2024
I have been here three times and it is very hard to find parking. The hospital is clean. The staff are friendly and helpful. Waiting time is really good. If the parking could be improved, even better.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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