Reviews (1485)

Fantastic staff

May 7, 2025
Fantastic staff really. They work work hard enough for us. They make us feel good and they're very patient with us whilst talking.
Anonymous

This consultant takes us seriously

Paediatrics/children services
May 7, 2025
We have the same consultant now as the last one wasn't helpful. This one takes us seriously.
Anonymous

ENT messed up our appointment

Ear Nose and Throat
May 7, 2025
They messed up the appointment at ENT. Parking isn't easy to get so we came by train.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience with our ENT service . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Good

Outpatients
May 7, 2025
It's good. Sometimes you can wait but the doctor is good. It's easy to book a translator too
Anonymous

ENT is well organised

Ear Nose and Throat
May 7, 2025
They have been great. Well organised and helpful. I can contact them easily. They have great staff at ENT. They're really good.
Anonymous

Problems in the past

May 7, 2025
Wasn't too bad today but in the past they booked us in for the wrong day and had to go back.
Anonymous

Great at neurology

May 7, 2025
Neurology are great. They're helpful, answer questions and see us regularly.
Anonymous

They're great

Outpatients
May 7, 2025
It's taken 2 years for a follow up appointment. It got to a point that I didn't think it would come through but I called them and they sorted it for me. They are great.
Anonymous

Very good

Outpatients
May 7, 2025
Very good with blood tests. Sometimes we have to wait for a long time but they arrange them fast. Very good.
Anonymous

Fantastic

Accident and emergency services
May 7, 2025
The A&E staff were good and quick acting, they got the night teams involved and kept him in. Fantastic.
Anonymous

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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